Office Beacon LLC is the world’s largest outsourced graphics and order entry services provider serving the promotional products, retail, quick print and many other industries. Office Beacon LLC has been built to ensure its customers receive world-class results from its India-based production facility. Unlike any other outsourced graphic services provider, Office Beacon LLC has both North American and European employees working along side its Indian-based production personnel to ensure our teams provide our customers the highest quality results and customer service.
Office Beacon LLC strives to speed up your production process, improve turnaround times while utilizing our offshore production capabilities to improve efficiencies and ultimately, save our clients money.
New Customers to Office Beacon LLC have two service options:
OPTION A: ‘Ecomm’ Service for Low Volume Customers
OPTION B: Dedicated Service for High Volume Clients
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| OPTION A: eComm Clients |
| For low volume customers who plan on sending work to us only a few times a week or month, your option is to use our services through our Ecommerce website. |
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| Click Here To Register Now |
| eComm features |
| With eComm you receive the following options: |
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Secure user name and password access |
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Quick 24 hour turnaround on your orders |
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24x6 design services |
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Call center support from 9AM EST to 9PM EST |
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FREE storage of your jobs |
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Email notification for completed orders |
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Access your account anywhere in the world |
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Step 1:
Please register online or call our customer service department at 1-877-214-3434, Extension 101. You can also email us at sales @officebeacon.com and we will reply to you as soon as possible. |
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Step 2:
A customer information form will be provided to you by email, kindly fill it out and return by fax to 1-866-572-9917. |
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Step 3:
We will register you online and you will receive an Office Beacon LLC ‘Welcome Email’ which will include your confidential user ID and password. |
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Step 4:
Please go to www.officebeacon.com and login with your User ID and Password. You are now ready to enter your order details. |
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| for any reason you are having difficulty, we will be more than happy to walk you through our website. |
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| OPTION B: Dedicated Service for High Volume Clients |
| If you are a high volume corporate client (sending jobs to us on a daily basis), Office Beacon LLC will assign a dedicated implementation and production team with whom you will have direct communications. Your assigned implementation team will be a combination of on-shore and offshore management and production personnel. Our team will assess and understand the integration, training and communication requirements to facilitate a smooth transition of your workflow. |
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| Our typical implementation process is as follows: |
Step 1 – Training
Step 2 – Testing
Step 3 – Slow ramp-up
Step 4 – Full production
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| For more information about either option, please contact us at sales@officebeacon.com or at 1-877-214-3434. |
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| Our People |
| Office Beacon LLC breaks the mold when it comes to being an offshore services provider. We enjoy one of the lowest employee turnover rates anywhere in India. What this means to our customers is that you will have tremendous stability and consistency in the employees producing your work. Office Beacon LLC prides itself on its production quality work it delivers and on its high level of customer service. Unlike other offshore companies, you will always be able to speak to a North America or European Office Beacon LLC representative at our India based production facility. This competitive advantage allows us to handle all your requirements with the utmost urgency and care. |
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| Our Process |
| Office Beacon LLC is an innovator of workflow, communication and productivity tools. Our clients are the beneficiaries of our research and development. Your experience will start by interacting with our implementation/setup teams. You will be guided through the implementation process. You will get to know your team and you can guide them with any specific instructions. We have integrated the best production practices into a creative process to create a production workflow and process that brings the best of both. This allows us to deliver the high quality required by our customers within the short turn-around times. |
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| Our Technology |
| Technology is the critical backbone of our service delivery and is essential to our real-time services model. We have built a robust set of order management, workflow and asset management systems that enable us to minimize the cost of deployment and accelerate testing and ramp-up for our customers. |
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| Our Infrastructure |
| Office Beacon LLC boasts a very impressive infrastructure. With over 20,000 sq. feet of production space, we place strong emphasis on a healthy, safe and secure work environment. Here are some quick facts about our infrastructure: |
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Raid-5 servers to ensure maximum up-time. |
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Multiple internet ISP providers to ensure maximum up-time. |
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Backup UPS and diesel generators to ensure maximum up-time. |
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Secure magnetic strip ID badges issued to each and every employee. No entrance to the office allowed without this. |
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Security guards protecting our premises 24x7. |
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No floppy or CD drives in any computer to further enhance the security of customer data. |
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No unauthorized access to the internet. |
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All communication channels monitored 24x7. |
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All data backed up real-time to back up drives. |
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Cisco routers and firewalls to ensure projection of our entire network. |
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